Reviews

Average Rating 4.5 | 183 Reviews

"Really happy living here. Staff is very helpful and friendly. Just finishing up an 18-month lease and have signed up to stay another 18 months."
"Six months in and I still love living here. The amenities are great and the people are friendly. The staff is responsive and kind. No complaints at all."
"Enjoying the apartment community especially with the loosened COVID-19 restrictions and increase in activities. I would like to suggest some kind of notice or friendly introduction if there is a new next door neighbor. Sometimes I see moving activity but never actually see the neighbor around to meet them!"
"Love the pool, love the neighbors - young professionals, families, etc., love the neighborhood - so close to bars/restaurants/etc., easy package system, responsive leasing, love the conference rooms, study lounge, gym, etc. Wish we had a second trash chute closer to other residents, and a system to let guests up without going down similar to our neighboring buildings. - but these are more conveniences"
"Nice amenities, good management. Upstairs neighbors are a bit loud though, and the sound comes through the ceiling pretty loudly which is unfortunate."
"I feel immediately right at home here! I love the pets around and the rooftop is my favorite place to be! Plus having a view of the pool is a major perk."
"The maintenance guys were so helpful and repaired everything that my roommate and I needed to be fixed! They also had great attitudes when helping us and I will not hesitate to reach out to them."
"Nice amenities. Secure mail locker and storage is really awesome. Front desk is responsive. Just wish the walls and floors were thicker, because noise is an ongoing issue."
"Leasing agent was always helpful and communication was prompt from start to end. Apartment is beautiful and spacious. Community is beautiful and has many amenities."
"Really enjoying the apartment so far! Location is great, the appliances are all new, and the amenities are a HUGE plus on top of it all!! My only point of improvement would be for more clarity on the estimated time to completion for a given repair request within the portal. It would also be useful if there was a unified way in the portal to submit comments on the state of a given aspect of an amenity space."
"I love everything about it. The units are great with modern updates. The amenities are amazing with a nice size pool, a large gym, and I cozy room deck. The staff is very helpful and attentive. And you can't beat the location."
"Couldn’t be happier with our experience at Alexan Webster! The staff are extremely friendly, the building is always kept extremes clean, and we’re next to so many fun places in Oakland!"
"We are happy the amenities are starting to open back up! There are so many restaurants/ bars opening up near by- can't wait to try them all."
"Great year living at Alexan Webster, no hesitation to renew again. Love the indoor gym, Amazon lockers, upkeep of the building. Would recommend to others."
"I wish the rooftop was larger but the pool and jacuzzi make up for it. I just moved in, but so far everyone is friendly. People on staff even helped me move in... the maintenance man, James."
"So far, so good! All amenities working great and move in was smooth and flexible. Leasing office has been very responsive and maintenance is extremely quick to get things done."
"Building has held up and been maintained fairly well after a year and a half since it opened. But rug replacement in the hallway where there was a dark spill seems incomplete and doesn’t match. While the doors to the hallway and floors seem to let in a lot of sound, we have experienced less noise issues since our upstairs neighbor changed a few months back. Amenities being back open is a plus, particularly given the high pre-pandemic rental rates. The hot tub is great and doesn’t seem too busy ever."
"Loved the fact that all the amenities are sanitized and cleaned. Though I would prefer the gym filter water to be fixed so I don’t have to go back and forth and carry water with me. Aside that I love everything about it."
"Excellent facilities, and friendly staff and residents. Well maintained and clean. Good location and now things are slowly opening up would welcome opportunity to meet more fellow residents"
"Beautiful units with an incredible location. Appreciate the move in bonus. Some cosmetic issues with the unit upon move in. The rooftop is a great place to hang out outdoors."
"I love how clean and updated the apartments are and the amenities are amazing! As a new resident, I just wish there was more of an easier process to move in and see the space before I moved everything up ahead of time. Otherwise, I love how safe the community is and how friendly the staff and residents are!"
"I am a new tenant here (6 days). My move in experience was great, they have access to a garage and freight elevator which made the move so much easier. The building always smells amazing! On-site team is friendly. Good experience so far."
"I just feel like people I ran into in the building act like I don’t belong here maybe because of the way I dress. I have already ran into a few Karen’s and a Daren Smh But I love the building it’s my first own apartment. Hopefully people can look past my appearance and accept me."
"Love living here so far. It’s been about two months and I have no complaints or things that I’d want to change. I really like the location too. Only a block from Grand or Broadway, so lots of good restaurants near by but Webster street itself is pretty quiet."
"Most of the amenities are up and running and that is great! I was really happy when the spa opened up again on the pool deck and that the coffee machine in the lobby now has cookies. That was a great addition!"
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