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Average Rating 4.53 | 130 Reviews
"Professional and friendly staff, attentive to the property and the needs of the community. Because of COVID we have not been able to use the facilities or interact with neighbors but we are looking forward to doing so in the not so distant future."
"Overall this is a great place to live. The brand new apartments with modern features are pretty hard to beat. The amenities are pretty top-notch as well, though it's been difficult to utilize them during the pandemic. The staff has been very communicative though about how and when they've been able to reopen them. The mail/bike room is the main thing that you could use some improvement: it's a bit haphazard trying to find your packages there, and I've had more than one package either never show up or somehow disappear."
"We love the apartment complex. The staff is friendly and attentive. The complex is quiet, and given the current circumstances, not too much socializing going on. Regardless, we enjoy living here and love walking out to the lake or around downtown."
"We've settled into a good routine at the Alexan Webster - some of the amenities have opened back up so we're able to use gym equipment and book pool time. I wish that the dog park light would stay on so I could safely take my pet up to relieve himself and not risk stepping in his mess because it's too dark."
"So far I have lived at three different managed apt complexes, and Alexan Webster has been the best experience. The building is well maintained and cleaned often, I love the free printing services and Amazon lockers, and the staff members are very responsive to any needs that may arise. The attached parking is also convenient and easy, and the location in Oakland can’t be beat."
"The community staff could be a little more helpful during these complicated times. I've been splitting my time between SF and my apartment since the pandemic started and asked for assistance with a package I received. The response from staff was "they have zero contact with resident deliveries." I'm still paying for amenities and services that are unavailable. Thanks..."
"It’s been great! One downside has been the partying on the upstairs deck. As someone who lives towards the top, it can get quite noisy. However, building management had generally been responsive to our needs."
"Love the apartment, location, amenities, and staff. Even during COVID, they are doing everything to (safely) make the building enjoyable. My only issue is but some of the appliance fixtures (especially in the bathroom) are barely usable."
"I enjoy my individual unit, but I am bummed that most of the amenities are not available in an easy way to access. I was surprised that the renewal offer did not take into account the current lack of amenities and the market rates in the area."
"I love this place. The amenities are excellent and the location couldn’t be better for me. The staffs are really friendly and helpful. In addition, the place seems to be relatively safe and the apartments are really clean and well maintained."